Privacy Policy

Privacy Notice

This Privacy Notice for Plotwise Limited ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://plotwise.co
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@plotwise.co.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find more details about any of these topics by clicking the link following each key point or by using our table of contents below.

• What personal information do we process? – When you visit, use, or navigate our Services, we may process personal information depending on your interactions.
• Do we process any sensitive personal information? – We may process sensitive personal information, such as your racial or ethnic origins, sexual orientation, or religious beliefs, when necessary with your consent or as permitted by law.
• How do we process your information? – We process your information to provide, improve, and administer our Services, and for security, fraud prevention, and legal compliance.
• When and with whom do we share personal information? – We may share your information in specific situations with certain third-party categories.
• How do we keep your information safe? – We use organizational and technical measures to protect your personal information.
• What are your rights? – Depending on your location, you have rights regarding your personal information.
• How do you exercise your rights? – You can manage your preferences by visiting our request page or contacting us.
• Want to learn more about what we do with any information we collect? Review the full Privacy Notice below.

Data Protection Registration

Our ODPC certificate is available at this link.

1. What Information Do We Collect?

Personal Information You Disclose to Us

In short: We collect personal information that you provide to us voluntarily when you register, express an interest in our products and Services, participate in activities, or otherwise contact us.

Personal Information Provided by You.

The information we collect depends on your interactions and may include email addresses, phone numbers, names, passwords, job titles, usernames, contact preferences, authentication data, and content you choose to submit through the Services.

Sensitive Information.

We do not intentionally collect sensitive personal information unless it is necessary to provide a feature you use and you consent, or processing is otherwise permitted by law.

Payment Data.

We may collect data necessary to process your payment if you make purchases, including your payment instrument number and security code. All payment data is handled by Paystack. Please see Paystack Privacy for details.

Social Media Login Data.

If you register using your social media account, we will collect certain profile information from the provider.

2. How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations.

This includes facilitating account creation and authentication, delivering services, responding to inquiries, sending administrative information, managing orders, enabling user communications, requesting feedback, sending marketing communications (when permitted), delivering targeted advertising, posting testimonials, protecting our Services, administering competitions, analyzing usage trends, and fulfilling legal requirements.

3. When And With Whom Do We Share Your Personal Information?

In short: We may share your information in specific situations and with certain categories of third parties.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services on our behalf. They are contractually obligated to safeguard your information and only use it as instructed by us.

Categories include website hosting, user account registration, sales and marketing tools, performance monitoring, payment processing, data analytics, cloud computing, AI platforms, data storage, and finance and accounting services. We may also share your information during business transfers or when using Google Maps Platform APIs, and any information shared publicly may be seen by other users.

4. What Is Our Stance On Third-Party Websites?

In short: We are not responsible for the privacy practices of third-party websites linked to or advertised on our Services.

Our Services may contain links or ads to third-party sites that are not affiliated with us. We are not liable for any loss or damage arising from your use of these sites, and we encourage you to review their privacy policies.

5. Do We Use Cookies And Other Tracking Technologies?

In short: We use cookies and similar tracking technologies to collect and store information about your usage.

These technologies help us maintain security, prevent crashes, fix bugs, save your preferences, and support basic site functions. Third parties may also use tracking for analytics and advertising. More details can be found in our Cookie Notice at https://plotwise.co/cookies.

6. Do We Offer Artificial Intelligence-Based Products?

In short: We offer AI-powered products, features, or tools to enhance your experience.

Our AI Products, provided through third-party services such as OpenAI and Google Cloud AI, are designed for automation, research, text analysis, and document generation. When you use these tools, your input, output, and personal information may be processed by these providers as described in this notice.

7. How Do We Handle Your Social Logins?

In short: If you register or log in using a social media account, we may receive certain profile information.

When you use social logins, we may collect details such as your name, email address, friends list, and profile picture. This information is used only for the purposes outlined in this Privacy Notice. Please review your social media provider's privacy policy for more details.

8. How Long Do We Keep Your Information?

In short: We retain your personal information only as long as necessary for the purposes described herein or as required by law.

We will keep your information for as long as your account is active or as needed to provide you with our Services. When information is no longer required, it will be deleted, anonymized, or stored securely.

9. How Do We Keep Your Information Safe?

In short: We implement technical and organizational security measures to protect your information.

While we strive to protect your personal information using industry-standard security measures, no method of electronic transmission or storage is 100% secure. Please use our Services in secure environments.

10. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect personal information from children under the age of 18. By using our Services, you represent that you are at least 18 or that you are using the Services under the supervision of a parent or guardian. If we discover data collected from minors, we will take appropriate action to delete it.

11. What Are Your Privacy Rights?

In short: Depending on your jurisdiction, you may review, change, or terminate your account and exercise other rights regarding your personal information.

If we process your data based on your consent, you have the right to withdraw that consent at any time. You can also opt out of marketing communications. To update or terminate your account, please use your account settings. Even after termination, we may retain certain information as required by law.

Most web browsers accept cookies by default, but if you choose to remove or reject them, certain features of our Services may be affected. For more information, please see our Cookie Notice at https://plotwise.co/cookies.

If you have any questions about your privacy rights, please contact us at hello@plotwise.co.

12. Controls For Do-Not-Track Features

Most web browsers and mobile operating systems offer a Do-Not-Track (DNT) feature. Currently, we do not respond to DNT signals or similar mechanisms.

13. Do We Make Updates To This Notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. Any material changes will be communicated through a prominent notice on our Services or via email. We encourage you to review this notice periodically.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you can reach us via email at hello@plotwise.co or by mail at:

Plotwise Limited
ABC Place, 10th Floor, Waiyaki Way
Nairobi, Nairobi
Kenya

15. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on applicable laws, you may have the right to access, correct, or delete your personal information, or withdraw your consent. To request a review, update, or deletion, please visit https://plotwise.co/request.